Sump Pump Services in Seattle, WA
over 4642 reviews
You can have access to reliable Seattle sump pump repair, replacement and installation by calling 206.792.7495 today. Get honest pricing and expert service. A functioning sump pump is critical if your home is prone to flooding, so don’t wait to call for help.
Seattle rain has a way of testing a home, especially the lower levels. When the wet season rolls in, a functioning sump pump can be the difference between a dry basement and a soggy, stressful cleanup. If your sump pump fails when water reaches the sump pit, things can go downhill quickly, from soaked storage boxes to serious water damage near your home’s foundation. That is why this little pump has such an important job.
At Gene Johnson Plumbing, Heating, Cooling & Electrical, we provide sump pump repair and installation services throughout the Greater Seattle area. We have been serving Seattle, WA, and nearby communities for generations, helping homeowners stay ahead of excess water, excess moisture, and mold growth. When the weather turns, you want a reliable system and a team that knows how to keep it running.
When flooding strikes, you can count on Gene Johnson for emergency plumbing.
Our Sump Pump Repair Services in Seattle, WA
Sump pumps are simple in concept but easy to overlook. They sit quietly in a sump basin (or sump pit) until the day you really need them, then they have to work efficiently and without hesitation. Our sump pump services cover repairs, troubleshooting, replacements, and new sump pump installations. We also help homeowners understand their setup, especially when a crawl space or basement has a history of flooding.
If your pump is acting weird, running constantly, or not running at all, we can identify the issue fast and recommend the safest, most cost-effective fix.
The Most Common Sump Pump Problems We Fix
Sump pump issues often show up right when the rain is coming down hard. These are the problems we see most often in Seattle homes.
- Float Switch Failure: A stuck or faulty float switch can keep the pump from turning on, or it can run nonstop. Either way, it puts your basement at risk.
- Motor Burnout or Overheating: Pumps that run too often, or struggle with debris, can overheat and fail. A failing motor is a common reason the primary pump fails.
- Clogged Intake or Discharge Line: Dirt and debris can clog the pump intake or the discharge pipe. This reduces performance and can cause backups in the sump basin.
- Power Outage Problems: A sump pump without backup protection is vulnerable during a power outage. That is often when storm drain systems overflow, and the risk rises.
- Improper Pump Sizing or Installation: A pump that is too small (or set up incorrectly) may not keep up with heavy rain. Poor installation can also lead to short cycling and early breakdown.
- Noisy Operation or Excess Vibration: Grinding, rattling, or loud humming can point to worn parts, debris inside the pump, or mounting issues. Ignoring these sounds can lead to costly problems.
If repairs are not the right path, we offer replacement services and help you choose a new unit that fits your home and moisture conditions.
Our Sump Pump Installation and Replacement Services in Seattle, WA
A sump pump is not something you want to “kind of” work. Proper installation is about reliability, drainage, and making sure water is directed away from your property safely. Whether you are upgrading an older system or installing a sump pump for the first time, we take a careful approach that protects your home’s foundation and helps prevent long-term moisture problems.
We handle both replacement and new installation services, and we can recommend backup options if your home is prone to flooding or the area experiences frequent power outages during storms.
Types of Sump Pumps We Install
Different basements and crawl spaces call for different equipment. We install a range of systems and help you choose one based on water volume, pit size, and how often the pump will run.
- Submersible Pumps: These sit inside the sump pit and are designed to operate underwater. Submersible pumps are quiet, efficient, and a popular choice for many finished or partially finished basements.
- Pedestal Pumps: The motor sits above the sump basin while the pump sits below. Pedestal pumps are easier to access for service and can be a good fit for smaller pits.
- Battery Backup Sump Pump Systems: A backup pump and battery kick on when the primary pump fails or the power goes out. This extra layer of protection helps prevent flooding during storms.
- Combination Sump Pump Systems: These setups pair a primary pump with a backup system in one unit. They are built for reliability and are a great choice for homes with recurring water issues.
No matter which option you choose, we install it with long-term performance in mind, including safe discharge routing and reliable electrical connections.
Our Sump Pump Installation Process: What to Expect
We keep the process clean, efficient, and easy to understand. You should know what we are doing and why, especially when it comes to protecting your home.
- Site Evaluation: We inspect the basement or crawl space, sump pit location, and current drainage path. We also look for signs of excess moisture and prior water damage.
- System Recommendation: Based on the space and water volume, we recommend the right pump type and capacity, including backup options if flooding risk is high.
- Sump Basin and Pump Setup: We install or adjust the sump basin as needed, then mount the pump securely for stable operation and easy access later.
- Discharge Line Connection: We connect the discharge line and route it safely away from the house, helping reduce the chance of water cycling back toward the foundation.
- Testing and Safety Checks: We test the float switch, pump function, and discharge flow. We also verify electrical connections and confirm the system works efficiently.
Once everything is running smoothly, we show you how it works, what to watch for, and how to keep it reliable through Seattle’s rainy season.
How Do I Know If My Sump Pump Is Working Properly?
A working sump pump should turn on when water rises in the sump pit and shut off after the water level drops. If you hear the pump running constantly, cycling too often, or not running at all during heavy rain, something may be off. You can also look for signs like standing water in the sump basin, damp areas in the basement, or a musty smell that points to excess moisture. We recommend testing the system periodically by pouring water into the pit until the float switch activates. If it does not kick on quickly, or it struggles to pump out water, it is time to schedule sump pump repair.
What Are The Signs I Need Sump Pump Repair?
Sump pump problems tend to give little hints before a full failure. Catching them early can prevent flooding and water damage.
- Unusual Noises: Grinding, rattling, or loud humming can mean debris in the pump or a worn motor.
- Frequent Cycling: If the pump turns on and off repeatedly, the float switch may be stuck, or the system may be undersized.
- Visible Water in The Pit: Standing water that does not drain suggests a clog or pump failure.
- No Power or No Response: Tripped breakers, wiring issues, or motor burnout can stop operation completely.
If you notice any of these, it is worth having skilled technicians take a look before the next storm.
How Do I Know Which Sump Pump Is Best for My Basement?
The best sump pump depends on your basement layout, how much water you typically get, and how quickly it rises in the pit. A smaller home with minor seepage may do fine with a standard submersible or pedestal pump. Homes with frequent flooding, high groundwater, or a history of storm drain overflow often benefit from a stronger primary pump plus a battery backup. We also consider pit size, discharge distance, and the reliability you need. Some homeowners want a quiet setup for a finished basement, while others want easy access for service. We help you determine the right match, then install it correctly so it performs when it matters.
Do I Need a Battery Backup Sump Pump in Seattle?
A battery backup is not required for every home, but it is a smart upgrade in many Seattle situations. During major storms, power outages happen, and that is often when water is rising fastest. If the primary pump fails and there is no backup, flooding risk goes way up. A backup system keeps working when electricity is out, and it also protects you if the primary pump fails unexpectedly. This is especially helpful for finished basements, homes storing valuables downstairs, or properties with ongoing water issues. We can recommend a backup option based on your flood risk and budget.
How Often Should a Sump Pump Be Maintained?
Sump pumps should be checked at least once a year, and more often if your pump runs frequently during rainy months. Maintenance helps reduce the chance of sudden failure and keeps the system pumping efficiently. A typical check includes testing the float switch, clearing debris from the pit, verifying discharge flow, and inspecting electrical connections. If you have a battery backup, the battery should be tested and replaced according to manufacturer guidelines. Regular maintenance is a simple way to avoid costly problems and protect your basement from water damage and mold growth.
Why Choose Gene Johnson?
When you are dealing with water risk, you want a team that shows up prepared, communicates clearly, and does the job right. That is what we focus on every day.
- Local Experience You Can Trust: We have served the Greater Seattle area for generations, and we understand how our wet seasons affect homes.
- Skilled Technicians: Our team is trained to diagnose sump pump issues fast and install reliable systems that perform under pressure.
- Honest Recommendations: We explain options clearly and only suggest what your home actually needs, no unnecessary upgrades.
- Same-Day Service Availability: When your basement is at risk, waiting is not ideal. We offer responsive service across our service area.
- Quality Installation Practices: We install pumps, basins, and discharge lines with long-term reliability and safety in mind.
- Trusted Plumbing Services In Seattle, WA: Homeowners count on us for dependable repairs, clean work, and professional service.
We help protect your home, your property, and your peace of mind, especially when the rain is coming down sideways.
Contact Gene Johnson Today for Trusted Sump Pump Services in Seattle, WA
You may want to fix your sump pump quickly and get it back into action, but if you aren’t experienced in handling repairs, then you’ll probably do more harm than good with your DIY approach. Considering the important job you expect the pump to do on your property, trusting the job to anyone but an experienced professional is not a wise choice.
Your sump pump can be the difference between a clean, dry basement and costly cleanup or dangerous mold growth, or other problems. Call Gene Johnson Heating, Cooling, Plumbing, and Electrical at 206.792.7495 in Seattle, WA, and the surrounding area for professional sump pump installation and repair.
QUALITY SERVICE
Within Your Budget
The best plumbing, cooling, heating, and electrical services shouldn’t have to break the bank. That’s why we are happy to provide our customers with opportunities to save on their next service with us. Our current online deals are updated periodically, so there is something for everyone, whether you are a first-time customer or a long-time loyalist.
Here are some benefits of trusting Gene Johnson with your HVAC, Plumbing, and Electrical needs.
- Best value service in Seattle
- Always on-time arrival
- No mess left after a job
- Friendly team that truly cares about your safety and comfort
- Fixed right guarantee
- Upfront pricing
- Follow up calls to ensure your peace of mind
- Range of service options- no ultimatums!
Total reviews: 4642 | Average rating: 4.8
Jason Flynn
Jessi Dabson
We had a FANTASTIC experience back in 2023 with Taylor Heating when our furnace decided to retire in the middle of winter. Not only were they only place out of 5 that actually answered their phone, they showed up fast, got us a quote that was very manageable, and got the work done fast. Flash forward to 2026, our water heater decided it was also ready to retire. (20 years for the furnace, and 23 for the water heater – not bad). We didn’t bother trying any other company. I sent in a request via the online form and had a phone call back and an appointment time scheduled within an hour.
Chandler was our tech on Wednesday – he is AWESOME!!! He is very personable, he answered all of our questions, and worked to help us get the best deal. He was able to replace the water heater the same day, so we didn’t have juggle a bunch of appointments – super fast and efficient. I HIGHLY RECOMMEND the Gene Johnson team to anyone looking for quality craftsmanship, manageable pricing, and top tier customer service.
TJ Burke
Alex and Nick did a great job installing our new water heater. They worked diligently and efficiently, getting the work done in about 8 hours. They cleaned up well, you could barely tell they were here. Everything is in working order and the new system works great.
Brian C2018
Great experience! Joseph was able to quickly fix a difficult and urgent problem. Joseph has a wealth of experience, is very professional and explained the solution step by step – exceeding our expectations. We would ask for Joseph again.
Anna Armstrong
We got notice from our water utility that their system flagged a slow leak in our system. Anna called them, very helpful. We troubleshot as best we could and came up empty. We called Gene Johnson and explained what we knew and didn’t know, scheduling a technician Friday morning. Branson Carr showed up as scheduled, we went over the situation and he started a well organized trouble diagnosis. In the end, he believed that we don’t actually have a leak, but something else. We discussed it together and in the course of breaking the system to smaller units found he couldn’t totally isolate something the utility would believe was a slow leak. Eventually he he believed it was the two valves that were likely the culprit. We had been experiencing episodic low water flow in some of our fixtures, but they came back in time. We explored that with our different background and concluded the apparent slow leak observed by the utility was likely the result of a faulty main supply valve, causing pressure drop in the system, taking some time to recharge to the rated pressure supplied by the utility, mimicking a prolonged slow leak. He recommended replacing the old gate valve with a new ball valve. I asked if we could install a leak detection/shut down capability that is readily available. He did so quickly and we noticed immediate return to the home’s original functionality.
I was very impressed with the advanced features of the monitoring and shut down, even moreso when we learned of it’s remote notices, remote control and monitoring abilities.
Branson is an excellent plumber and diagostician. He worked quickly, spending time with us until he was comfortable with the intricacies of this system.
I definitely will not hesitate to recommend him to others.
Ben Wobker
Tyler was prompt and professional. There was no upselling just straightforward information. He assessed it, informed us of the water heater failure, and they proceeded to get everything installed in the same day. Great work and easy to recommend.
Tim Rohde
We were in crisis situation…recent death in the family…having family over for dinner gathering and the kitchen sink started to back up badly. I called and explained the situation…Mike from George Johnson plumbing was here in 30 minutes and got it resolved promptly – forever grateful!!
Kelly Hayes
Noah Amini did an outstanding job. He evaluated our needs and came back 2 days later to put a backflow valve in our sewer line to prevent rats from entering our toilet. Gene Johnson will be called next time I need plumbing work done.
John Thoburn
Andrew was excellent, professional and knowledgeable. Actually went above and beyond. Would definitely hire him again.
Laura Holloway
Andrew Bell-Morgan is our hero! He came out on short notice, was very professional, courteous, overall excellent. He went out of his way and above and beyond. For any future plumbing needs, he will be my first call. He comes highly recommended from my family and me (including my dog who followed him everywhere). Thank you, Andrew!!!
Rob Reichel
Great job getting my hot water heater up and running and making sure I got everything that was owed to me as part of my service contract.
Ayan Mohamed
Experience was amazing got it done so fast and very professional thank you Justin
Adam Horton
Austin was polite and helpful. He did a great job!
Tony Jacobson
Gene Johnson Plumbing is always so reliable and high-quality. We’ve relied on them for 5 different jobs at our home. Most recently we had Noah A. replace our Garbage Disposal. He was thorough, friendly, and professional, finishing the work quickly.
Uncle Mike
Chad Hendrix is a great technician and knows his stuff. He took the time to thoroughly explain all the issues with our boiler.
Joey Miao
Steven Fritz was great at what he did and also helps answering tons of my questions. Will hire again in the future.
Kathleen Walsh
We have used Gene Johnson Plumbing for many years. We most recently had need for a clogged drain to be unplugged in an upstairs bathroom of a rental property. The appointment was prompt and Jaren was right on time. He communicated very clearly what the job would entail and the related costs. He was professional and got the drain cleared quickly with minimal disruption to our tenants. He discussed what he found in follow-up to clearing the drain and future options that would be of benefit and help to prevent further clogs. The price for his service was reasonable and we highly recommend Gene Johnson Plumbing and will continue to use them for our future plumbing needs.
Ann Ripley
Noah was great. Very professional and competent and able to get the work done same day. I would recommend him.
Scott Hussey
Very responsive and were able to be flexible with scheduling. Edgar explained the work that needed to be done and got everything in working order in under an hour.
Keith Gerhard
Jaren did a great job fixing the clogged drain under the sink. He was timely, courteous, and professional and answered all my questions.