Sump Pump Services in Seattle, WA
over 4602 reviews
You can have access to reliable Seattle sump pump repair, replacement and installation by calling 206.792.7495 today. Get honest pricing and expert service. A functioning sump pump is critical if your home is prone to flooding, so don’t wait to call for help.
Seattle rain has a way of testing a home, especially the lower levels. When the wet season rolls in, a functioning sump pump can be the difference between a dry basement and a soggy, stressful cleanup. If your sump pump fails when water reaches the sump pit, things can go downhill quickly, from soaked storage boxes to serious water damage near your home’s foundation. That is why this little pump has such an important job.
At Gene Johnson Plumbing, Heating, Cooling & Electrical, we provide sump pump repair and installation services throughout the Greater Seattle area. We have been serving Seattle, WA, and nearby communities for generations, helping homeowners stay ahead of excess water, excess moisture, and mold growth. When the weather turns, you want a reliable system and a team that knows how to keep it running.
When flooding strikes, you can count on Gene Johnson for emergency plumbing.
Our Sump Pump Repair Services in Seattle, WA
Sump pumps are simple in concept but easy to overlook. They sit quietly in a sump basin (or sump pit) until the day you really need them, then they have to work efficiently and without hesitation. Our sump pump services cover repairs, troubleshooting, replacements, and new sump pump installations. We also help homeowners understand their setup, especially when a crawl space or basement has a history of flooding.
If your pump is acting weird, running constantly, or not running at all, we can identify the issue fast and recommend the safest, most cost-effective fix.
The Most Common Sump Pump Problems We Fix
Sump pump issues often show up right when the rain is coming down hard. These are the problems we see most often in Seattle homes.
- Float Switch Failure: A stuck or faulty float switch can keep the pump from turning on, or it can run nonstop. Either way, it puts your basement at risk.
- Motor Burnout or Overheating: Pumps that run too often, or struggle with debris, can overheat and fail. A failing motor is a common reason the primary pump fails.
- Clogged Intake or Discharge Line: Dirt and debris can clog the pump intake or the discharge pipe. This reduces performance and can cause backups in the sump basin.
- Power Outage Problems: A sump pump without backup protection is vulnerable during a power outage. That is often when storm drain systems overflow, and the risk rises.
- Improper Pump Sizing or Installation: A pump that is too small (or set up incorrectly) may not keep up with heavy rain. Poor installation can also lead to short cycling and early breakdown.
- Noisy Operation or Excess Vibration: Grinding, rattling, or loud humming can point to worn parts, debris inside the pump, or mounting issues. Ignoring these sounds can lead to costly problems.
If repairs are not the right path, we offer replacement services and help you choose a new unit that fits your home and moisture conditions.
Our Sump Pump Installation and Replacement Services in Seattle, WA
A sump pump is not something you want to “kind of” work. Proper installation is about reliability, drainage, and making sure water is directed away from your property safely. Whether you are upgrading an older system or installing a sump pump for the first time, we take a careful approach that protects your home’s foundation and helps prevent long-term moisture problems.
We handle both replacement and new installation services, and we can recommend backup options if your home is prone to flooding or the area experiences frequent power outages during storms.
Types of Sump Pumps We Install
Different basements and crawl spaces call for different equipment. We install a range of systems and help you choose one based on water volume, pit size, and how often the pump will run.
- Submersible Pumps: These sit inside the sump pit and are designed to operate underwater. Submersible pumps are quiet, efficient, and a popular choice for many finished or partially finished basements.
- Pedestal Pumps: The motor sits above the sump basin while the pump sits below. Pedestal pumps are easier to access for service and can be a good fit for smaller pits.
- Battery Backup Sump Pump Systems: A backup pump and battery kick on when the primary pump fails or the power goes out. This extra layer of protection helps prevent flooding during storms.
- Combination Sump Pump Systems: These setups pair a primary pump with a backup system in one unit. They are built for reliability and are a great choice for homes with recurring water issues.
No matter which option you choose, we install it with long-term performance in mind, including safe discharge routing and reliable electrical connections.
Our Sump Pump Installation Process: What to Expect
We keep the process clean, efficient, and easy to understand. You should know what we are doing and why, especially when it comes to protecting your home.
- Site Evaluation: We inspect the basement or crawl space, sump pit location, and current drainage path. We also look for signs of excess moisture and prior water damage.
- System Recommendation: Based on the space and water volume, we recommend the right pump type and capacity, including backup options if flooding risk is high.
- Sump Basin and Pump Setup: We install or adjust the sump basin as needed, then mount the pump securely for stable operation and easy access later.
- Discharge Line Connection: We connect the discharge line and route it safely away from the house, helping reduce the chance of water cycling back toward the foundation.
- Testing and Safety Checks: We test the float switch, pump function, and discharge flow. We also verify electrical connections and confirm the system works efficiently.
Once everything is running smoothly, we show you how it works, what to watch for, and how to keep it reliable through Seattle’s rainy season.
How Do I Know If My Sump Pump Is Working Properly?
A working sump pump should turn on when water rises in the sump pit and shut off after the water level drops. If you hear the pump running constantly, cycling too often, or not running at all during heavy rain, something may be off. You can also look for signs like standing water in the sump basin, damp areas in the basement, or a musty smell that points to excess moisture. We recommend testing the system periodically by pouring water into the pit until the float switch activates. If it does not kick on quickly, or it struggles to pump out water, it is time to schedule sump pump repair.
What Are The Signs I Need Sump Pump Repair?
Sump pump problems tend to give little hints before a full failure. Catching them early can prevent flooding and water damage.
- Unusual Noises: Grinding, rattling, or loud humming can mean debris in the pump or a worn motor.
- Frequent Cycling: If the pump turns on and off repeatedly, the float switch may be stuck, or the system may be undersized.
- Visible Water in The Pit: Standing water that does not drain suggests a clog or pump failure.
- No Power or No Response: Tripped breakers, wiring issues, or motor burnout can stop operation completely.
If you notice any of these, it is worth having skilled technicians take a look before the next storm.
How Do I Know Which Sump Pump Is Best for My Basement?
The best sump pump depends on your basement layout, how much water you typically get, and how quickly it rises in the pit. A smaller home with minor seepage may do fine with a standard submersible or pedestal pump. Homes with frequent flooding, high groundwater, or a history of storm drain overflow often benefit from a stronger primary pump plus a battery backup. We also consider pit size, discharge distance, and the reliability you need. Some homeowners want a quiet setup for a finished basement, while others want easy access for service. We help you determine the right match, then install it correctly so it performs when it matters.
Do I Need a Battery Backup Sump Pump in Seattle?
A battery backup is not required for every home, but it is a smart upgrade in many Seattle situations. During major storms, power outages happen, and that is often when water is rising fastest. If the primary pump fails and there is no backup, flooding risk goes way up. A backup system keeps working when electricity is out, and it also protects you if the primary pump fails unexpectedly. This is especially helpful for finished basements, homes storing valuables downstairs, or properties with ongoing water issues. We can recommend a backup option based on your flood risk and budget.
How Often Should a Sump Pump Be Maintained?
Sump pumps should be checked at least once a year, and more often if your pump runs frequently during rainy months. Maintenance helps reduce the chance of sudden failure and keeps the system pumping efficiently. A typical check includes testing the float switch, clearing debris from the pit, verifying discharge flow, and inspecting electrical connections. If you have a battery backup, the battery should be tested and replaced according to manufacturer guidelines. Regular maintenance is a simple way to avoid costly problems and protect your basement from water damage and mold growth.
Why Choose Gene Johnson?
When you are dealing with water risk, you want a team that shows up prepared, communicates clearly, and does the job right. That is what we focus on every day.
- Local Experience You Can Trust: We have served the Greater Seattle area for generations, and we understand how our wet seasons affect homes.
- Skilled Technicians: Our team is trained to diagnose sump pump issues fast and install reliable systems that perform under pressure.
- Honest Recommendations: We explain options clearly and only suggest what your home actually needs, no unnecessary upgrades.
- Same-Day Service Availability: When your basement is at risk, waiting is not ideal. We offer responsive service across our service area.
- Quality Installation Practices: We install pumps, basins, and discharge lines with long-term reliability and safety in mind.
- Trusted Plumbing Services In Seattle, WA: Homeowners count on us for dependable repairs, clean work, and professional service.
We help protect your home, your property, and your peace of mind, especially when the rain is coming down sideways.
Contact Gene Johnson Today for Trusted Sump Pump Services in Seattle, WA
You may want to fix your sump pump quickly and get it back into action, but if you aren’t experienced in handling repairs, then you’ll probably do more harm than good with your DIY approach. Considering the important job you expect the pump to do on your property, trusting the job to anyone but an experienced professional is not a wise choice.
Your sump pump can be the difference between a clean, dry basement and costly cleanup or dangerous mold growth, or other problems. Call Gene Johnson Heating, Cooling, Plumbing, and Electrical at 206.792.7495 in Seattle, WA, and the surrounding area for professional sump pump installation and repair.
QUALITY SERVICE
Within Your Budget
The best plumbing, cooling, heating, and electrical services shouldn’t have to break the bank. That’s why we are happy to provide our customers with opportunities to save on their next service with us. Our current online deals are updated periodically, so there is something for everyone, whether you are a first-time customer or a long-time loyalist.
Here are some benefits of trusting Gene Johnson with your HVAC, Plumbing, and Electrical needs.
- Best value service in Seattle
- Always on-time arrival
- No mess left after a job
- Friendly team that truly cares about your safety and comfort
- Fixed right guarantee
- Upfront pricing
- Follow up calls to ensure your peace of mind
- Range of service options- no ultimatums!
Total reviews: 4602 | Average rating: 4.8
Amanda Hollowell
David Schooler
Nosh was outstanding.
James Goodwin
Steven Fritz from Gene Johnson showed up the same morning they were contacted to diagnose a water heater problem. Repair and replacement options were identified and discussed. Replacement of old water heater was quickly accomplished with good discussion along the way as needed. I felt we got a quality installation from a quality outfit.
Morgan Hansen
Jaren was super helpful in diagnosing my water leak issue, proposing solutions, and was transparent up front about the pricing of all options. Fast, hassle-free service all around.
Amy Damerow
Steven came out to troubleshoot our guest bathroom toilet that had leaked while extended family was visiting. The toilet had been shut off for a month and we couldn’t reproduce the issue after about 15 flushes, so he gave us a bunch of tips to watch for and that if we could get it reproducing they would come back out and waive the dispatch fee. We felt this was fair, and it was good to have peace of mind that we may have solved the issue previously. He was very polite and respectful the whole visit.
Aidan Malone
Greg, Rory, and Tyler did a fantastic job replacing a leaking water line and broken shutoff valve. They were professional, and kept me in the loop. Great experience overall.
Goran Sparrman
Pavel did a great job addressing our plumbing issues. This included some major upgrades and installation of new technology for water system monitoring.
Christine J
Mark Ochoa came out to my house today for my annual plumbing inspection and did a great job. I trust no one except the techs at Gene Johnson Plumbing! Thanks again for taking care of all my plumbing needs.
John Ruze
We’re totally grateful to Gene Johnson Plumbing! We had a sudden terrible leak under one of our apartment buildings. I consider myself a good handyman, but this was above my abilities. Colton Todd sent out one of his best, and he (Sean) knew exactly what to do. Sean had to build a new T-piece, knew just what to purchase and installed a terrific (I think a) PEX piece with high quality (and cool) fittings.
It’s odd, when I’ve asked fellow Landlords, also Realtors to recommend a plumber, they (almost always) scowl and say there is absolutely no one they could recommend! Well, now there is, Gene Johnson Plumbing. They were terrific, professional, timely and saved our butts.
John, Manager, Truaire Apartments, Lakewood, 98499
Chris Lemoine
When we encountered a seemingly intractable water leak challenge, there could not have been anybody nicer and more professional in helping us address it than Hugo Lira-Hernandez from Gene Johnson Services. Plus he arrived much earlier, took less time, and charged less than we expected.
Louise Kapustka
Tech Hugo professionally completed an annual maintenance for me, explaining his work. He is s great example of Bel-Red’s customer care and service. Thank you!
Samantha Doerr
The technician (Darius) and overall communication from the company was great. We will definitely use them again.
Yasmine Arbob
Armando was incredible and super kind and helpful through and through. He gave us an honest assessment of the situation with no pressure to make a decision until we could make a decision. I would 100% use gene johnson again mostly because of how great he was.
Patricia Martinez
(Translated by Google) Excellent work, thank you Armando
(Original)
un travajo excelente gracias Armando
Carolina Lindseth
Jeff was very helpful and transparent the whole process. Thankful for their help and would choose them again without a doubt
Cathy Eckberg
Our technician arrived promptly the morning after we called, he figured out our problem in a short amount of time and then arranged to come out the next day and replace our failed pressure relief valve. We messaged our neighborhood WhatsApp group to see if others noticed increased water pressure. Hugo went above and beyond when he went to our neighbors to test their water pressures to see if they had issues. Some did. I’m sure it will lead to follow on work. He was courteous and efficient. We are happy with his work.
Stuart Webber
Great work, clear explanations, pleasant and courteous…very happy
Ashley Hanson
We had Colby from Gene Johnson come out to estimate a gas line move for a kitchen remodel as well as a tankless water heater. He was professional (they wear shoe covers!), friendly and very honest about the requested services pricing and feasibility with a 100+ year old house. We haven’t chosen them for the actual work yet but most likely will given the experience. I will be sure to update my review when that happens!
mike shannon
Mike K was great. We’re in a new house, so Mike gave great advice on what to watch out for in a brand of toilet we’ve never used. Very friendly and walked me through all of our options to arrive at the best possible price.
Luke Jacobsen
Mark gave excellent service clearing my shower drain