REVIEWS
over 3,900 reviews
What Our Clients Say
Is it time for expert Seattle plumbing and heating services in your home? Give us a call at 206.792.7495 for reliable service and honest, upfront pricing. There’s no need to suffer through water damage, or have the comfort of your family compromised when professional help is just a phone call away.
Total reviews: 575 | Average rating: 4.7
Heather Kelly
Vince L.
The technician is very knowledgeable, he do good work. He is very knowledgeable and very patience in explaining tech things to people who never done plumbing before. Gene Johnson did hire a great asset, and I will like to recommend Gene Johnson to anyone who needs their services. Thank you Gene Johnson and Thank You Hugo for the work that you did to the property!
Michael Rill
Had a great experience with Hugo. He was fast, friendly, and clearly knew what he was doing. He fixed our toilet quickly and left everything tidy. Super professional – highly recommend if you need a reliable plumber.
Kyle Cooley
Hugo was excellent! He did a great job of explaining our options, going above and beyond, and working with our budget.
Phil Bytheway
Mark Ochoa did a great job fixing our toilet issue, explained all the options and membership info. Would definitely want to have him come by again if we have an issue.
Jordan Donald
Hugo was the best – in and out quickly and did an amazing job!
James Lazar
Great work, very personable and educational.
Amir
Steven was very knowledgeable. Did minor gas work at my unit, I would use Gene Johnson again.
Kimberly Burt
Steven did a fabulous job thank you!
Kendra Anderson
David is absolutely fantastic! From the moment he arrived—following a water heater explosion that left us with four inches of flooding—he was professional, calm, and approachable. He took the time to walk us through every step of the process, ensuring we felt informed and confident in our options and next steps. His customer service is unmatched, and I’m incredibly grateful for his expertise, craftsmanship, and kindness.
Victor Pineda
Steven was very clear in explaining what the work entails and how much it will cost.
Stu Melton
Trae Morrison was extremely helpful fixing my garbage disposal. He patiently explained how he fixed the issue and advised me on how to avoid issues in the future. He was very patient and professional – I highly recommend him.
Ali Esmaeillou
Steven was in our house doing some major plumbing work. He did great or I should say excellent job.
Curtis Ward
Chase was amazing! Did excellent job and was very polite.
Laney Mogg
Steven Fritz was awesome!!
Don Leland
Steven Fritz was great! Fast, efficient and friendly…was able to diagnose our issue and resolve it. Highly recommended.
Shane Zabel
Derek Solberg showed up quickly and got right to work, figuring out my leak and how to fix it. He stayed late to get the job done and was kind and positive.
We went from, “Holy cow, our waterline blew, and our well turned our crawlspace and basement into a pond.” To “our water is back on, and we are good to go with updated piping.”
Thank you, Derek!
Karen Hertzog
I have used Gene Johnson Plumbing quite a few times over the years and especially at my business location. They have always been quick to respond, quick to get it scheduled and very friendly and helpful in all my interactions with them. I will never call anybody else for my plumbing needs
Kevin Lyons
Had a great experience with this company. David came in and fixed my water heater issue in a timely manner and was also super professional. Would highly recommend.
Connie Manning
Very professional job. Jose was personable and caring. Him and his assistant got the job done quickly but with quality work.
Karl Myers
Chase Bolen was great: knowledgible, effective an personable in my bathroom plumbing project.
Sharon Eddy
Noah was great, finding all the problems in my plumbing.
Mary Ann McGinley
I called on Friday afternoon, scheduled the visit, they came and did the replacement of the pressure valve, cleaned up and was out the door before 5PM. WOW! Saved me from a weekend without water pressure! Thank you and bless you GJP.
Donna Houston
Derrick was very helpful to me. He was very professional and knew exactly what I needed. He checked everything and explained everything as well. He even had the equipment and repaired a pipe that looked like it was going to burst shortly. I really appreciate him and his relaxed manner.
Gabe
Chad did a great job retrofitting a utility sink hookup for our garage. Cost were clear upfront and I got an appointment within a few days.
Jim BULGER
I am very pleased with the assistance Tyler has given me in detecting an outside water leak. He was prompt to respond and diligent in trying to determine the issue. I’m looking forward to locate the actual leak and his fix.
Jay Stockbridge
Chase Bolen replaced our hot water tank yesterday. He and apprentice arrived on time and carried out the task quickly and efficiently. He explained clearly how the leak sensor, alarm, and automatic shut-off worked as well as how to change the water temperature if desired. I have no hesitation about recommending their work.
Heather Boyle
Pavel was very professional and clearly laid out the options to replace my water heater. He was very knowledgeable and friendly. He explained everything, before he went to work. I will definitely call and schedule all services with them for now on.
Claude Nelson
Derek was on time and very professional and helpful explaining the situation at hand!! Good man and Good job!!! Take care!!
Phyllisa Christian
Derek came to my house this am to check out my old water heater and give me a quote for
a new one. After his evaluation and quote price I agreed to his doing the job. He was very professional, knowledgeable, and patient in answering my questions. He went straight ahead and did the work. He is a good and careful worker. I would recommend him. I am pleased with the job.
Phyllisa Christian
Kevin McColly
Easy to get an appointment and efficient on the job. Would recommend.
Katie McDevitt Niva
Derek is a responsible representative of Gene Johnson Plumbing. He helped us with a leaking shower head, as well as replacing a tankless heater for our house.
Dylan Williamson
Very professional and prompt service. The tech explained everything and went above and beyond-driving to Everett to get parts and back to Snohomish to finish work.
Johny V
Hugo is an excellent advisor. He offered some options with different budgets, demonstrating flexibility and understanding of our needs. The work of replacing our kitchen grinder and installing a new toilet was done with professionalism, he is a friendly person who took time to explain how everything is connected and how it works. He also checked for water leaks under the house. Highly recommended!
Matt Tenold
Great experience with Noah Drake evaluating my plumbing system and water heater. Will be looking into replacing some components in the near future.
Patrice Wyckoff
Very pleased with Cason and Josue’s work and professional yet friendly customer service.
Gregory Phillips
Hugo is a very knowledgeable plumber and good guy. He both fixed the problem with my shower and educated me on what was going on. Highly recommend.
Kern McGee
Darrin helped us clear a sewage line that was backing up into our basement. He displayed knowledge, professionalism, and clear communication throughout his visit. He was both punctual and efficient. Thank you for the great service.
Dan Houston
Great service
Sean Rollins
Hugo went way above and beyond what he needed to do for the job he was called in for. In addition, he was very honest about the previous work (different installer) that had been done a year ago, and both he and Samara made sure everything was corrected with my water heater.
Would recommend without question.
Deborah Haynes M.D.
Recognition was on time, fixed previous plumbing errors.
Kathy Burgoyne
Noah was great. He went way beyond the call of duty to fix a knotty problem in a 100 year old house. Thanks, Noah.
Jake Phippen
Hugo did an awesome job!! Very friendly and professional
Nayab Khan
Hugo was awesome. Really knowledgeable and worked fast. He came in for a plumbing issue but has good electrical issue knowledge too which helped solve our specific problem. Highly recommend working with Hugo!
MJ Hendry
Pavel just came out and I have never had a more efficient and kind person out to help us with any repair. He was in and out in less than 10 minutes, having fixed our problem. Very personable! 10/10, would absolutely use this service in the future and Pavel was so competent!