ABOUT US
over 4690 reviews
Gene Johnson: Our Story
Seattle’s Plumbing Experts for Generations
Gene Johnson Plumbing started with a simple promise: do the job right, treat people with respect, and stand behind every service. From our earliest days in Seattle, we’ve built a reputation for precision, professionalism, and trust; one home at a time.
For over five decades, homeowners have turned to Gene Johnson Plumbing for solutions that last. We’ve seen the city grow, neighborhoods change, and technology evolve, but our commitment to craftsmanship and integrity has never wavered. Every pipe we repair and every system we install reflects the pride we take in our work.
A Legacy of Care, A Future of Strength
Today, Gene Johnson Plumbing has expanded and is proud to be a part of the Gene Johnson Family of Brands. We’ve combined our legacy of excellence and legendary service with the collective strength of leading home service companies in the PNW. This partnership means faster service, guaranteed equipment availability, and the strongest warranties in the business, all backed by world-class training and decades of shared expertise. Our goal is simple: set the standard in heating, cooling, plumbing, drains, and electrical now and for generations to come!
While we’ve grown, our values remain the same: professional service you can trust delivered with integrity, reliability, and a commitment that spans generations.
Why Choose Gene Johnson?
Because everyone deserves a comfortable home, and we’re here to make that happen with integrity, teamwork, and a relentless focus on customer care.
- Unmatched warranties that stand the test of time
- Obsessed with excellence through relentless training
- Your partner for generations, not just today
Our Mission:
Deliver world-class service and comfort to every person and every community we serve because everyone deserves a comfortable home.
Our Core Values: GRIT: The relentless refusal to quit. It’s strength forged in adversity, courage under pressure, and resolve that doesn’t flinch when the work gets hard. GRIT is showing up every day, hungry to learn, ready to lead, and unwilling to compromise on integrity. It’s passion with teeth and resilience with muscle. GRIT isn’t just a word; it’s the backbone of excellence. GRIT is Gene Johnson!
G. Growth Mindset
R. Reliable
I. Integrity
T. Teamwork
Are you looking for a Seattle plumbing or heating expert you can trust?
You have come to the right place! Gene Johnson Plumbing & Heating is committed to delivering complete peace of mind to every customer. Call us today at 206.792.7495 and let us know how we can help.
What Makes us Different?
Peace of mind is what you can expect when you call Gene Johnson for help. It doesn’t matter if you are a first-time customer or someone who has depended on our services for several years. You will always receive fast response times, honest recommendations, and top-notch customer support. Gene Johnson make everything transparent, from accurate diagnosis and honest recommendations to upfront pricing. You will always know what to expect from us, so there are never any surprises at the end. Our goal is to deliver total peace of mind, which means complete transparency from start to finish. When you work with us, you can expect nothing less than exceptional service. We address every question and concern you may have and will not start working on your system until you are comfortable with the decision.
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Family Owned & Operated
Our company has been family-owned and operated since 1976. You can count on us to stand behind our work and provide the solid results you expect.
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Quality Workmanship
There is no issue too challenging for us to handle. All of our services are matched by quality workmanship, trusted results, and long term peace of mind.
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Customer Education
We love to educate our customers on what is best for their particular situation. This way, you are able to make an informed decision and do what is best for your home.
Total reviews: 4690 | Average rating: 4.8
Eric Steep
Tiffany Stonebraker
Edgar was communicative, patient and very knowledgeable. Highly recommend!
Eldon Wright
Mark was the man and helped us out with a tricky blockage in our kitchen. Much appreciated!
Tess Wilson
Chandler did the best at installing our whole house water shutoff valve. He arrived promptly and did a great job – he kept the work area clean. He was so professional and kind. Thank you Chandler!!!
Stacy Buck
Austin did an awesome job on my gas water heater replacement! He also replaced my main water valve shut off. His work was top notch. Austin explained what he would be doing and went over his work when he was done. He cleaned up the area once his work was completed – just beautiful! I would highly recommend Austin and Gene Johnson for your plumbing needs!
Thanks Austin – appreciate your hard work!!
Heidi Tsukada
Gene Johnson Plumbing is fabulous! We called regarding mysterious noises in our pipes and they were able to send someone out the same day. Jaren was outstanding! He patiently listened to our descriptions, checked several possible causes, provided us with a few options, and ultimately fixed the problem. He was clearly experienced, communicated clearly, and was unfailingly polite. We are so happy with Jaren and Gene Johnson Plumbing!
Jimmie Davis
Tara’s replaced my hot water heater and I must say, his work is exceptional. He walked me through the process and was very knowledgeable of the work. I would recommend Tara’s to anyone. Very nice and very enjoyable to talk to.
Joe Chitty
The plumber was on time and very knowledgeable. He assessed the problem and did the job, which was quite complicated, and was very tidy.
John Taylor
Gene Johnson plumbing was great. Marco came by and and fixed my problem quickly and professionally. I had some questions around my mainline functionality, that were not mentioned in my original request. He helped me right away and I was able to get valuable information on that front as well.
Lexx Sanford
Met with Derek Solberg. Knew his stuff. Very satisfied. Would recommend
Hanny Kamal
Colby was extremely helpful, honest, and communicative throughout the process of repairing our cracked toilet. He went above and beyond to make sure everything was done with care. Thank you so much!
Marianne
Tyler was fantastic! We came home to find our hot water tank had leaked all over the downstairs of our home. Tyler arrived first thing in the morning to diagnose the problem and then replace the tank. Thank you for a great and speedy job!!
Carol Zuvela
Mark Ochoa was very efficient. I thought he did a great job explaining everything he was doing. You have an efficient and professional employee.
Alexander Augustyn
Armando Caballero-Cano came to work with a stopped up drain for my client – same day service. He was courteous and clean and explained tips and tricks for them to keep their drains healthy. Thank you Armando!
Maggie Stiffler
I went 2 days without hot water. He came and before he left I had hot water again. My other unit was trash.
PJ
Had a sudden plumbing problem and Mike K. was able to get there in less than 2 hours and get the problem fixed fast. Thanks!
Andy M
Very happy with our water heater maintenance check today by Gene Johnson Plumbing. Our technician Branson did a thorough job, was friendly, and did a great job communicating what had been done and any items of note while completing the task at hand.
Jennifer wellman
Mark Ochoa Was extremely professional. He took the time to explain everything extremely well. I would definitely recommend them. Fast and courteous.
Paolo Cruz
Mike K. is very knowledgeable and professional. I appreciated his honesty and would recommend Gene Johnson Plumbing.
randall williams
Called to get leaky water tank replaced. The team sent Jeff over and performed way above any expectation… He is a great tech but mostly a wonderful human being. He was clear and complete in his communications. Helpful and thoughtful the whole way through. Great guy! His knowledge and professionalism shines in what he does, and does well. I have his card and will not ever hesitate to reach out, for anything that may come up in the future. Jeff leads in representing what I like to call “old school” approach to customer service and managing any task or service he provides, from simple to complex. You got a winner there, for sure!
Solid Customer Support
What makes us different from other service contractors is our desire to educate customers as much as possible. No matter the issue, we always explain the source of the problem and provide you with options and honest recommendations. If you will benefit from a repair instead of a replacement, we will let you know. But in the end, we leave it up to you to decide what is best for your home.
You can be confident that our team will provide the right solution, stick to the prices we quote, and leave your home as clean as we found it. Working with Gene Johnson Heating, Cooling, Plumbing and Electrical means you will be on your way to enjoying the peace of mind you deserve in no time!
Call us today at 206.792.7495 to experience the difference with a Gene Johnson Heating, Cooling, Plumbing and Electrical expert by your side. Get fast, long term solutions to your plumbing, heating, and cooling problems without further hassles. Contact us now to schedule an immediate appointment with our team.
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