REVIEWS
over 3,900 reviews
What Our Clients Say
Is it time for expert Seattle plumbing and heating services in your home? Give us a call at 206.792.7495 for reliable service and honest, upfront pricing. There’s no need to suffer through water damage, or have the comfort of your family compromised when professional help is just a phone call away.
Total reviews: 592 | Average rating: 4.7
Spencer Bates
Alison Agness
Thank you Hugo for your service.
Kristy Gerlach
Hugo was great to work with and was able to get us scheduled right away to replace failing hose bibs and a leaking faucet. Hugo and Darius did the repairs and got everything done that afternoon. They were courteous and friendly.
Kathleen Burgler
Hugo was so great! He went above and beyond! Very personable, professional, and thorough. Highly recommend.
Kirby Morgan
Hugo was excellent!
Sam Miller
Malu did a fantastic job! He was prompt and helped me understand the plumbing in my house. As a first time home buyer this type of maintenance is pretty new. But Malu helped me understand the condition of my pipes, and decide on the option that will last the lifetime of my home. Everything was done quickly and efficiently, which ensured my new home was ready to move into. If your in Olympia I recommend Malu!
Joe Kennedy
Hugo did a great job! Professional and timely. Ask for him for your plumbing needs!
Stefan Solomon
Taras did a great job checking our plumbing system for potential issues as part of our maintenance plan. He answered all our questions. Very professional. Thank you
Elaine S
David Sanchez, Plumbing Technician, not only is highly skilled, but also superb at analyzing plumbing issues and taking the steps to resolve them. He cares greatly about ensuring the customer’s concerns are addressed and welcomes questions. David cares about his customers. Additionally, he cares about maintaining high standards of practice and is a real asset to the Gene Johnson Company.
In order to properly address my plumbing issue, which included a leak, he assessed the problem and installed new piping. Because I am interested in my house’s plumbing, I enjoyed learning about each step of the repair process. He was very thorough, and got my permission for the additional work. When he was done with the job, he carefully cleaned everything up. I will definitely call the Gene Johnson Company for any future work that may arise.
Justin McCullum
Great experience!
Andrea Harris
Brooks and Blake did an excellent job replacing our HVAC system today! They were professional, thorough and courteous. They even went above and beyond by getting rid of a hornets nest for me! Most importantly, my 3 german shepherd pups loved them! Highly recommend!
Robert Svendby
Very nice and courteous. Excellent communication
Ariana Lau
Your service technician was absolutely delightful. Jaren was very polite, considerate, and kind. He was able to explain things well enough for me to understand and convey the issues to others. He even got a giant wasp out of my house for me. I am allergic and very thankful he was there. Quite physically, a life saver!
I will recommend him to anyone looking.
Konstantin Klemmer
Friendly and quick!
Richard Lee
Hugo did a great job. Fast and responsive and educational
Heather Kelly
LOVED the quick service and amazing communication with Hugo. He was so knowledgeable and friendly, helped me identify an easy fix and took care of it within the week. I appreciated his initiative to research solutions and walk me through them. I wish every service person were so diligent and thoughtful!
Vince L.
The technician is very knowledgeable, he do good work. He is very knowledgeable and very patience in explaining tech things to people who never done plumbing before. Gene Johnson did hire a great asset, and I will like to recommend Gene Johnson to anyone who needs their services. Thank you Gene Johnson and Thank You Hugo for the work that you did to the property!
Michael Rill
Had a great experience with Hugo. He was fast, friendly, and clearly knew what he was doing. He fixed our toilet quickly and left everything tidy. Super professional – highly recommend if you need a reliable plumber.
Kyle Cooley
Hugo was excellent! He did a great job of explaining our options, going above and beyond, and working with our budget.
Phil Bytheway
Mark Ochoa did a great job fixing our toilet issue, explained all the options and membership info. Would definitely want to have him come by again if we have an issue.
Jordan Donald
Hugo was the best – in and out quickly and did an amazing job!
James Lazar
Great work, very personable and educational.
Amir
Steven was very knowledgeable. Did minor gas work at my unit, I would use Gene Johnson again.
Kimberly Burt
Steven did a fabulous job thank you!
Kendra Anderson
David is absolutely fantastic! From the moment he arrived—following a water heater explosion that left us with four inches of flooding—he was professional, calm, and approachable. He took the time to walk us through every step of the process, ensuring we felt informed and confident in our options and next steps. His customer service is unmatched, and I’m incredibly grateful for his expertise, craftsmanship, and kindness.
Victor Pineda
Steven was very clear in explaining what the work entails and how much it will cost.
Stu Melton
Trae Morrison was extremely helpful fixing my garbage disposal. He patiently explained how he fixed the issue and advised me on how to avoid issues in the future. He was very patient and professional – I highly recommend him.
Ali Esmaeillou
Steven was in our house doing some major plumbing work. He did great or I should say excellent job.
Curtis Ward
Chase was amazing! Did excellent job and was very polite.
Laney Mogg
Steven Fritz was awesome!!
Don Leland
Steven Fritz was great! Fast, efficient and friendly…was able to diagnose our issue and resolve it. Highly recommended.
Shane Zabel
Derek Solberg showed up quickly and got right to work, figuring out my leak and how to fix it. He stayed late to get the job done and was kind and positive.
We went from, “Holy cow, our waterline blew, and our well turned our crawlspace and basement into a pond.” To “our water is back on, and we are good to go with updated piping.”
Thank you, Derek!
Karen Hertzog
I have used Gene Johnson Plumbing quite a few times over the years and especially at my business location. They have always been quick to respond, quick to get it scheduled and very friendly and helpful in all my interactions with them. I will never call anybody else for my plumbing needs
Kevin Lyons
Had a great experience with this company. David came in and fixed my water heater issue in a timely manner and was also super professional. Would highly recommend.
Connie Manning
Very professional job. Jose was personable and caring. Him and his assistant got the job done quickly but with quality work.
Karl Myers
Chase Bolen was great: knowledgible, effective an personable in my bathroom plumbing project.
Sharon Eddy
Noah was great, finding all the problems in my plumbing.
Mary Ann McGinley
I called on Friday afternoon, scheduled the visit, they came and did the replacement of the pressure valve, cleaned up and was out the door before 5PM. WOW! Saved me from a weekend without water pressure! Thank you and bless you GJP.
Donna Houston
Derrick was very helpful to me. He was very professional and knew exactly what I needed. He checked everything and explained everything as well. He even had the equipment and repaired a pipe that looked like it was going to burst shortly. I really appreciate him and his relaxed manner.
Gabe
Chad did a great job retrofitting a utility sink hookup for our garage. Cost were clear upfront and I got an appointment within a few days.
Jim BULGER
I am very pleased with the assistance Tyler has given me in detecting an outside water leak. He was prompt to respond and diligent in trying to determine the issue. I’m looking forward to locate the actual leak and his fix.
Jay Stockbridge
Chase Bolen replaced our hot water tank yesterday. He and apprentice arrived on time and carried out the task quickly and efficiently. He explained clearly how the leak sensor, alarm, and automatic shut-off worked as well as how to change the water temperature if desired. I have no hesitation about recommending their work.
Heather Boyle
Pavel was very professional and clearly laid out the options to replace my water heater. He was very knowledgeable and friendly. He explained everything, before he went to work. I will definitely call and schedule all services with them for now on.
Claude Nelson
Derek was on time and very professional and helpful explaining the situation at hand!! Good man and Good job!!! Take care!!
Phyllisa Christian
Derek came to my house this am to check out my old water heater and give me a quote for
a new one. After his evaluation and quote price I agreed to his doing the job. He was very professional, knowledgeable, and patient in answering my questions. He went straight ahead and did the work. He is a good and careful worker. I would recommend him. I am pleased with the job.
Phyllisa Christian