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over 4543 reviews

Contact Us

Fast, reliable, and friendly. That’s our promise here at Gene Johnson Plumbing & Heating. Our Seattle plumbing, heating, and AC experts provide first class solutions at competitive prices. Call now at 206.792.7495 for upfront pricing.

24 / 7 Emergency Services

Headquarters

Gene Johnson Plumbing & Heating
10011 Greenwood Ave N
Seattle, WA 98133

Hours of Operation

Monday – Sunday: 12:00 AM – 12:00 AM

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    PROUDLY SERVING YOU SINCE 1976
    4YEARS 8

    What Makes us Different?

    Peace of mind is what you can expect when you call Gene Johnson for help. It doesn’t matter if you are a first-time customer or someone who has depended on our services for several years. You will always receive fast response times, honest recommendations, and top-notch customer support. Gene Johnson make everything transparent, from accurate diagnosis and honest recommendations to upfront pricing. You will always know what to expect from us, so there are never any surprises at the end. Our goal is to deliver total peace of mind, which means complete transparency from start to finish. When you work with us, you can expect nothing less than exceptional service. We address every question and concern you may have and will not start working on your system until you are comfortable with the decision.

    • Family Owned & Operated

      Our company has been family-owned and operated since 1976. You can count on us to stand behind our work and provide the solid results you expect.

    • Quality Workmanship

      There is no issue too challenging for us to handle. All of our services are matched by quality workmanship, trusted results, and long term peace of mind.

    • Customer Education

      We love to educate our customers on what is best for their particular situation. This way, you are able to make an informed decision and do what is best for your home.

    Total reviews: 4543 | Average rating: 4.8

    5

    The day after Christmas our hot water heater stopped working! The very next day we were able to get an expert from Gene Johnson out to see what was going on. Not only did he figure out the extent of the problem, he was able to replace the unit in the same day! That is a holiday miracle!!! Professional, knowledgeable, and courteous. I would highly recommend Gene Johnson Plumbing.

    5

    Mike Pierce was my technician and he was very helpful, knowledgeable and capable. He addressed my concern and gave me useful information for the future. I would definitely recommend him and like to have him do my plumbing work in the future.

    5

    The technician came out on Xmas Eve to repair our hot water heater. He was friendly and professional. Highly recommend this company.

    5

    Gene Johnson is a great company, not only for their great prices but for their wonderful customer service! Our toilet was backed for almost a week while my wife and I tried to look for reasonable price but we settled on Gene Johnson. The plumber that came out to fix our issue, Armando, really brightened our day and did a fantastic job 💪! Thank you Armando and thank you Gene Johnson !

    5

    Branson Carr came out to install a new water heater. He did a phenomenal job. Really worked hard to restore hot water to the residence. He was professional and worked extremely hard. Would recommend.

    5

    Jaren Larson helped unclog a sink that was extremely difficult and we greatly appreciated his professionalism. He was transparent about pricing and the next steps if he was unable to get the sink flowing again. 100% would recommend him. Appreciate you Jaren!

    4

    Did a good job on trouble shooting our thankless water heater thank you.

    5

    Branson Carr was extremely knowledgeable and helpful during the service call for my hot water heater. He got it back up and running and gave us some great advice for maintenance going forward. We are extremely pleased.

    5

    Mike was helpful with explanations and advice on top of the job well done. We are grateful to have benefited from his experience and expertise.

    5

    Mike was awesome super friendly gave great advice and got the job done quickly. Thank you Mike and Gene Johnson for taking care of us

    5

    Jaren was great. We called this AM, arrived this afternoon, on time, fixed 3 issues. Was great to work with, would definitely recommend.

    5

    Jaren showed up and saved the day. Kind, informative, and quick. 11/10

    5

    Gene Johnson has done plumbing work for us in the past so we called them to come out and address what we thought was a smelly drain. Mark O. came yesterday and worked so hard to find the cause of the funky odor. He went above and beyond, exhausting all efforts, explaining everything to me along the way. In the end, nothing was found that would indicate there was an issue with our plumbing. Mark provided a few options without making me feel pressured to make an immediate decision. He was apologetic about not being able to find and fix the issue, but he really did make every effort and I was at least glad to know that our plumbing seems to be in good shape. Thank you, Mark!

    5

    Jaren did an awesome job. Fixed my issue efficiently and to my satisfaction. Highly recommend Jaren and Gene Johnson Plumbing.

    5

    Mark Ochoa was amazing dealing with a complicated issue in my basement bathroom and got us back in business. It was not a fun job. Really appreciate you Mark!

    5

    I had an emergency water heater leak and called for help. Joe came out and got the old water heater removed and new one installed. He was very helpful and informative, I appreciate him getting this resolved so quickly. I’ll definitely use Gene Johnson again!

    5

    We had a new installation of a tankless hot water heater by Steven Fritz today and it was an amazingly painless and actually interesting procedure! He was very thorough and explained things fully and carefully and got the job done in a single day. Really impressive!

    5

    We discovered very early in the morning that our hot water tank was leaking. I called Gene Johnson plumbing. The scheduler was efficient and thorough. About 15 minutes after I ended that call I received one from Pavel along with an email that he was on his way. He assessed the situation and got right to work. We now have a very functional new hot water heater, thanks to Pavel and Nathan. They were very knowledgeable and professional. Would happily recommend their services to friends and family.

    5

    Jaren came out today to fix our bathtub, which was significantly clogged. This was my first-ever experience calling a plumber, and it was terrific from start to finish. The person I spoke with to book was friendly and efficient. They were able to get me in the same day, and I appreciated receiving a text letting us know when the plumber would arrive, along with a picture of who would be coming. I also appreciated Jaren calling us to let us know he was going to be early and to check with us if that was okay. Jaren was kind, patient, and knowledgeable. He did a fantastic job all around. He had excellent communication with us and our HOA, and this was the best experience I’ve ever had with someone coming into my home for repairs. I am so happy my bathtub is back to normal, and I will recommend Gene Johnson to any of my friends and family. Jaren honestly made a nightmare situation manageable and even pleasant! Thank you again so much!

    5

    Your company has been here before! Great people! Great service ! Waiting for you guys now 👍